SELECTED ACCOMPLISHMENTS Market Management/Client Focus
· Created marketing strategies covering up to three business lines and 600 international clients by researching
and analyzing market requirements.
· Led team development of sales proposals with product and pricing expertise to win 50 new clients.
· Strengthened understanding of client needs and requirements by conducting client calls with international
account managers.
· Resolved numerous critical service issues, achieving 100% customer retention and increasing product
penetration by $18 MM.
· Trained 200 clients to use a new electronic banking procedure to enhance account security. Team Building/Relationship Management
· Fostered stronger relationships with professional and staff level co-workers located in over 25 countries to
align the product with sales and service channels.
· Recommended improvements to employee reward and recognition program. Program received a Service
Team Achievement Award for outstanding contribution to teamwork.
· Led Board development function for community health center to increase membership and fill vacancies due
to attrition.
· Provided shelter services for up to 30 homeless men and women as a volunteer in an overnight shelter.
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· Maintained group home in a residential treatment program for emotionally handicapped children separated
from their families. Two children were able to return to their families. New Products
· Led successful product roll out in Japan, acquiring 40% market share of target market within two years and
ahead of plan by 33%.
· Formulated promotion strategy to increase client base which grew by 8%.
· Expanded product knowledge available to clients by launching a product newsletter to 200 key internal client
contacts. Joe Job Seeker, page 2 P & L Management
· Delivered revenue budgets up to $31MM and achieved annual increases of over 20% while maintaining
leading market position for the product line.
· Planned and ran financial audits of up to 800 billable hours, reducing 100% of audit overtime while
supervising four audit assistants.
· Analyzed and approved sales expense budgets up to $500M to keep zero expense growth. PROFESSIONAL EXPERIENCE COUNTYBANK, Philadelphia, PA xxxx-Present Market Director/Vice President - Finanical Institutions xxxx-xxxx Product Manager/Assistant Vice President - New Products xxxx-xxxx Management Assocaite xxxx-xxxx GOLDEN & FOX, Wilmington, DE xxxx-xxxx Senior Auditor xxxx-xxxx Staff Auditor xxxx-xxxx VOLUNTEER EXPERIENCE Howard Brown Health Center, Philadelphia, PA xxxx - Present Member, Board of Directors xxxx-Present Volunteer Coordinator xxxx-xxxx Kemmerer Village, Wilmington, DE xxxx-Present Volunteer, Emotionally Challenged Children’s Family Re-entry Program EDUCATION Master of Business Administration, xxxx
University of Pennsylvania, The Wharton School , Philadelphia, PA Bachelor of Science magna cum laude, Accounting/Liberal Arts xxxx
University of Scranton, Scranton, PA
